Thank you for supporting Bee Lunar Company. We truly want you to love every product you purchase from us. Because our products are handmade in small batches using natural ingredients, we have a few policies in place to ensure quality and safety.
🛍 In-Store Purchases
All skincare products are final sale. Due to the nature of personal care items, we cannot accept returns or exchanges on:
Lotions, body butters, creams, oils, salves, lip balms, or any other skincare product
Bath and body products
Opened or used items
This ensures the integrity, safety, and freshness of our products for every customer.
Non-skincare items (such as artisan goods, décor, jewelry, apparel, etc.) may be returned within 7 days for store credit if:
The item is unused, in its original packaging, and in re-sellable condition
You have the original receipt or proof of purchase
🌐 Online Orders
If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can make it right.
Once verified, we will issue a replacement or store credit.
🚫 We Cannot Accept Returns/Exchanges On:
Skincare, bath, or body products (opened or unopened)
Clearance, sale, or seasonal items
Gift cards or digital products
📦 Shipping Costs
Shipping fees are non-refundable. If a return is approved (for eligible non-skincare items), customers are responsible for return shipping costs unless the error was ours.
💛 Our Promise
We stand behind every product we make. If you have any concerns, sensitivities, or questions before purchasing, please reach out — we’re happy to help you choose the right product for your needs.
I have purchased several products and have been very impressed with every one! Especially the fresh tattoo balm and the awaking face scrub. Love these products!
You know when your skin gets so dry it cracks? This is the stuff for that. It seems to moisturize my skin better than anything. The scent is mild but soothing. I need this stuff for winter, and you do too!
